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Collection
When you purchase something from Zorak, sign-up or register as a customer or user, contact us, use our live chat, or provide information to us such as a product review, we collect the personal information you give us such as your name, address, email address, phone number, demographic information, and credit card information.
When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our site, new products, sales, promotions, informational content, and other updates.
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Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, return or refund a purchase, contact us, or provide a comment, review or other information, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection and use or disclosure of your information, at anytime, by contacting our customer service team
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Use
We may use the information we collect from you in the following ways:
- To quickly process your transactions.
- To personalize your experience and to allow us to deliver the type of product offerings and content in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better serve you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To ask for ratings and reviews of products and services.
- To follow up with you after correspondence (live chat, email or phone inquiries)
- To inform you of new products, sales, promotions, informational content, and other updates.
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Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Services.
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Data Protection
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and servers and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive and credit card information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a customer places an order and enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
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Third-party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners, payment gateways and payment processing partners, and other parties who assist us in operating our site, conducting our business, or serving our customers and users, so long as those parties agree to keep this information confidential. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our site’s Terms and Condition
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
Occasionally, at our discretion, we may include or offer third-party products or services on our site. When you click on links on our site, they may direct you away from our site. These third-party sites have separate and independent privacy policies. We are not responsible for the privacy practices, or practices in general, of other sites and encourage you to read their privacy statements and terms of use. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
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Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Help remember and process the items in the shopping cart.
Understand and save your preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track, process, and analyze this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your experience with our site more efficient may not function properly.
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Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
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Age of Consent
By using this site, you represent that you are at least eighteen (18) years of age or older. If you are under 18 years of age, you are not permitted to access or use this site for any reason. Due to the age restrictions for use of this site, no information obtained by this site falls within the Child Online Privacy Act (COPA) and is not monitored as doing so.
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Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
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Questions and Contact Information